Technical Business Analyst / Integrations & Pharmacy Applications / ID-2497

Overview

We seek an experienced and motivated Technical Business Analyst who focuses on pharmacy applications and integrations, not limited to EMR, Courier platforms, internal proprietary integrations, etc., applications within the long-term care (LTC) pharmacy industry. In this role, you will use your technical skills to help analyze, implement, and optimize pharmacy applications to enhance operational efficiency and patient care. The ideal candidate will have knowledge of LTC pharmacy workflows and a strong understanding of EMAR and other integrated pharmacy application systems. This role requires a blend of technical expertise, analytical skills, and business acumen to drive the successful implementation and optimization of our pharmacy-related applications.

This is a remote position. Applicants can reside any where within the Continental USA

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Responsibilities
  • EMAR System Implementation, Pharmacy System Application Integrations and Optimization: Lead the implementation and optimization of EMAR systems across LTC pharmacy operations. Ensure that systems are configured to meet the specific needs of long-term care facilities, enhancing patient care and compliance.
  • Data Analysis and Reporting: Develop and maintain dashboards and reports using SSRS and Power to monitor key performance indicators and ensure compliance with regulatory requirements and internal standards.
  • Automation & Scripting: Use PowerShell and PowerApps to automate routine tasks and enhance the functionality of EMAR and pharmacy systems, streamlining workflows and reducing manual interventions.
  • Pharmacy Application Management: Analyze, implement, and support pharmacy applications used in LTC settings. Work closely with stakeholders to identify system requirements, develop solutions, and ensure seamless integration with existing workflows.
  • Workflow Analysis and Improvement: Conduct detailed analyses of current pharmacy workflows to identify areas for improvement. Develop and implement new workflows that optimize efficiency, reduce errors, and improve patient outcomes.
  • System Testing and Quality Assurance: Develop and execute test plans to ensure that EMAR and pharmacy applications meet functional requirements and are free of defects. Collaborate with the QA team to identify and resolve issues before deployment.
  • Vendor Management: Work closely with EMAR and pharmacy application vendors to manage system upgrades, enhancements, and troubleshooting. Ensure that all vendor deliverables meet the organization's quality and performance standards.
  • Training and Support: Provide training and ongoing support to end-users, ensuring that they are fully equipped to use EMAR systems, other type of pharmacy integrated software, and pharmacy applications effectively. Develop user guides and training materials as needed.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Pharmacy, Business Administration, or a related field or equivalent experience.
  • Experience developing data-driven solutions using PowerApps, PowerShell, or other development tools.
  • Minimum of 5 years of experience as a Technical Business Analyst, focusing on EMAR systems and pharmacy applications in the LTC pharmacy industry.
  • Experience in system testing, quality assurance, and user training.
  • Preferred Experience:
    • Experience with Agile methodologies and project management tools.
    • Experience in data integration and interoperability between pharmacy systems and other healthcare applications.
  • In-depth knowledge of LTC pharmacy workflows and industry standards, particularly about EMAR systems and other pharmacy-integrated software.
  • Strong proficiency in data integration, report development, and dashboards using SSIS, SSRS, and Power BI.
  • Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
  • Strong documentation skills, with the ability to create clear and comprehensive business requirements, functional specifications, and user guides.
  • Preferred Skills:
    • Familiarity with specific EMAR systems and pharmacy applications commonly used in LTC settings, such as FrameworkLTC, DocuTrack, and PointClickCare.
    • Knowledge of HL7 and SCRIPT standards.
    • Understand healthcare regulations and compliance requirements related to LTC pharmacies.

Technical Business Analyst / Integrations & Pharmacy Applications / ID-2497

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