Sales Operations Analyst ID-2079

November 29, 2024

Since 1934, owners and builders have selected our client to design, install, and maintain hundreds of thousands of mechanical projects. Our client is an employee-owned company dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems.

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General Job Description

Reporting to the Operations Manager, the Applications Specialist is responsible for the successful design and build of solutions that bring efficiency to corporate operational processes. The Application Specialist will have skills in business application configuration and integration. These skills will be utilized to demonstrate value through prototypes, documentation, demonstrations and presentations.

Essential Duties & Responsibilities

Partner with project managers, business analysts to elicit details from business process owners.
Successfully collaborate with the operations team to develop effective back-office solutions to automate steps, gaining efficiency for operational processes and optimizing the user experience.
Design and configure solutions for business process owners leveraging multiple back-office tool sets (MS Excel, Smartsheet, APIs).
Testing: Unit and support User Acceptance Test in non-production environments.
Troubleshoot/debug issues for on-going projects and existing, production application solutions.
Author and maintain technical design and configuration written documentation and diagrams to ongoing supportability of deployed business applications.
Assist go-live support and routine product maintenance, release cycles.
Successfully guide on-going production support requests and/or issues.
Update and add new features to existing solutions as part of Continuous Improvement, aligned to priorities set by business process owners.

Position Requirements (Skills, Knowledge, Abilities):

Bachelors in Business Administration, Information Systems or similar education.
Familiarity with sales and accounting data reporting, ERP platforms in corporate business setting.
Demonstrates strong data analysis, design and application testing skills.
Understanding of Application Lifecycle Management (ALM); Agile-Scrum, Agile-Kanban, Lean Six Sigma.
Advanced experience with Visual Basic for Applications specific to Excel required.
Experienced with Smartsheet, including WorkApps - SaaS platform for business process automations.
Experienced with Microsoft Power BI dashboards, reporting, data setup.
Willing to learn and master new application platforms as required.
Uses discretion and maintain confidential information.
Operates in a startup fashion for emerging technologies that impact the construction industry.
Quickly adapts to new business teams, new technologies and processes and take on a leadership role in solutioning for business process automation.
Communicates difficult and complex concepts clearly and concisely both orally and in writing.
Solves complex problems using critical thinking, at times independently and often to seek out help from team members to collaborate on innovative solutions.
Ability to work independently and as part of multiple teams on overlapping projects.

Sales Operations Analyst ID-2079

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Sales Operations Analyst ID-2079

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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