Remote Relationship Manager, Correspondent ID-1476

November 25, 2024

Act as the single point of contact both internally and externally to support communication between the Correspondent Seller and the various departments throughout the process of the loan. Perform all duties in accordance with the company s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $25.00/ HR to $28.00/ HR.

What you ll do:

Work with internal staff and the Correspondent Seller to ensure complete Seller coverage is maintained
Internal support for any issues/escalations required by the AE and/or the Seller
Provides loan status throughout the Underwriting process
Works with Account Executive to maintain pipeline
Maintains highly confidential information concerning loan applicants
Monitors incoming documents from the Seller for accuracy
Conduct new seller training
Assist Seller with guideline questions and seller portal
Maintain a high level of customer service to all internal and external customers
Ability to multi task and meet deadlines
Creative problem-solving skills and ability to diagnose issues and develop solutions

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What you'll need:

Knowledge of mortgage industry and loan documents
Strong working knowledge of loan operating systems, preferably Encompass 360.
Strong oral and written communication skills
Strong computer skills (i.e. use of the Microsoft Office suite; Word, Excel, Outlook, etc.) and use of office machines such as copiers, scanners and fax machines.
Requires high level of organizational skills and ability to work on several files simultaneously
Constant contact with borrowers, brokers, agent, loan officers and internal office staff
Significant coordination of various duties required.
Excellent computer skills and working knowledge of Microsoft Office products
Ability to organize, prioritize workload, meet deadlines and handle detailed assignments
Ability to work both independently and within a team environment, with focus and high attention to detail
High school diploma or GED; Associates degree preferred
Minimum of three years experience in the mortgage industry
Strong experience with FHA and conventional loans
Experience working in a paperless environment preferred

Our Company:

Carrington Mortgage Services-Correspondent Lending is part of The Carrington Companies. We are dedicated to bringing the highest value to non-delegated correspondent lending; we work diligently with our valued Sellers in establishing an on-going partnership to build growth and profitability. We hope you ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: .

What is the value proposition to joining the team?

Increased earning capacity due to access to our 48 state territory.
Ability to market faster and more efficiently inside the operation.
Superior service levels offered to the Seller as you re inside presence ensures every step of the loan process is handled in the most efficient manner possible.
Professional account manager s partner with you and your brokers to add value every step of the way.
Base pay plus an industry leading commission plan.
Take over existing accounts.

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you ll get paid to help Carrington and Vylla grow.

Educational Reimbursement.

Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Remote Relationship Manager, Correspondent ID-1476

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Remote Relationship Manager, Correspondent ID-1476

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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