Operations Analyst, Moderation ID-1444

We are searching for an innovative and results-driven Operations Analyst, Moderation to join our team at Roblox. If you are passionate about creating a safe and secure online environment for our users, then you might be the perfect fit for this role.To excel in this position, you will need to possess a strong understanding of moderation operations, along with exceptional organization and problem-solving skills. We are looking for someone who is an excellent communicator, is highly adaptable, and has a keen eye for detail.The right candidate for this role will have a passion for protecting our users, as well as a commitment to creating a positive and safe digital environment. If this sounds like you, we would love to hear from you!

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Responsibilities:

  • Monitor user activity and ensure a safe digital environment for users.
  • Identify and address any potential issues or violations of rules and regulations.
  • Develop strategies and procedures to improve the moderation process.
  • Collaborate with other departments to ensure the safety of users.
  • Analyze user data and reports to identify trends and areas of improvement.
  • Respond to user inquiries in a timely and professional manner.
  • Develop and implement policies and procedures to ensure compliance with legal regulations.
  • Develop and maintain a database of user information and activity.
  • Monitor user feedback and take appropriate action.
  • Train and mentor new moderation staff.

Job Qualifications

  • Excellent Communication Skills
  • Ability To Work Independently And As Part Of A Team
  • Knowledge Of Online Safety And Moderation Best Practices
  • Strong Problem Solving And Critical Thinking Abilities
  • Experience With Roblox Or Similar Platforms
  • Strong Attention To Detail
  • Knowledge Of Digital Media Trends And Platforms
  • Ability To Multitask And Prioritize Tasks Effectively

Required Skills

  • Risk Management
  • Software Development
  • Quality Assurance
  • Process Improvement
  • Strategic Planning
  • Project Management
  • Networking
  • Troubleshooting
  • Data Analysis
  • Communication
  • Problem Solving
  • Analytics
  • Customer Support
  • Collaboration
  • Moderation

Soft Skills

  • Communication
  • Emotional Intelligence
  • Leadership
  • Interpersonal Skills
  • creativity
  • Organization
  • collaboration
  • Adaptability
  • Problem-Solving
  • Time-Management

Operations Analyst, Moderation ID-1444

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