Managed Services Specialist Central Region - US Commercial - 1431755 ID-2389

December 2, 2024

What You'll Do

Reporting to the Commercial Central Strategy & Planning leader, as the Americas Managed Services Pursuit Sales Specialist you will be responsible for creating and driving a Go-To-Market (GTM) plan for Managed Services driving an analytic-based sales motion with our MSP partners, Sales Account Managers, and Sales Leaders. The primary focus of this role is to accelerate the awareness, insertion, and growth of the Managed Service RTM for the Commercial Central Area.

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You will play an integral role in contributing to the success of the overall Commercial Central sales team. In addition, you will:

Leverage sales and finance data analysis and provide insights to aid in identifying and establishing Managed Services sales and growth opportunities.
Build a business plan for the segment focused on capturing the Managed Service opportunity within the install base and capturing new logos through demand generation campaigns with MSPs and the field sales teams.
Develop and maintain key relationships with key partner and customer executives.
Develop a full understanding of key partner managed service offers.
Provide detailed activity forecasts and regular pipeline reporting.
Provide insights into growth opportunities for accelerating MS bookings and operationalizing new ideas.
Work with the APO-MS & Cisco Business Units to drive the evolution of the partner managed service offerings in line with specific area/theatre needs.
Develop a comprehensive enablement program for the Cisco managed service portfolio with key partners.
Conduct monthly/quarterly training sessions with field sales to educate them on the MS RTM.
Keep the pulse of industry trends, competitive landscape, and customer challenges in Managed Services and incorporate this knowledge in enablement programs, offers, and promotions that Business Units and Partners are developing.
Provide input to APO-MS marketing messaging, positioning, and branding. Refine messaging per market segment and ensure all communications are aligned with approved messaging.
Demonstrate excellent verbal and written communication and presentation skills to manage interactions with customers, partners, and other important parties.

Who You’ll Work With

The Commercial Central Team is tasked with accelerating the growth and transformation of our entire portfolio for our customers. In doing so, Managed Services will be a key transformation for all our sellers to ensure we meet our customers where they are and have multiple consumption offerings for how our customers work with Cisco. You will work directly with the Commercial Central Director of Strategy & Planning to develop a GTM market model that aligns with the field sales management and sellers to perform against our goals. You will work closely with the Partner Managed Services team to drive the direction and programs of the go-to-market strategy while developing key collaborators inside the field sales organization to drive the existing pipeline and help the sales teams build new pipeline along with key managed services partners.

Who You Are

You are a highly motivated sales specialist with strong experience in SaaS sales and have a solid understanding of Managed Services. You are sales-minded with an expert understanding of sales processes, MEDDPICC, and the importance of driving an efficient and intuitive process in supporting a multi-million-dollar business in close alignment with product business units, partner teams, and account teams.

Proven experience in analyzing sales data to determine trends and productivity.
Strong proven knowledge of the Managed Service RTM, including Managed SD-WAN, Multi-Cloud networking, and Security offers.
Understands how to evaluate, interpret, and incorporate financial data in building business plans and sales strategies and making daily decisions to support and accelerate sales growth.
Strong Salesforce skills
Experience using the MEDDPICC methodology.
Ability to work in a matrix organization and manage cross-functional teaming to build support, secure sponsorship, and ensure alignment for desired outcomes.

Minimum Requirements

10+ years of sales/strategy experience working with channel partners, managed service providers, managed services security providers, and/or telecommunications service providers.
2+ years of experience in developing business and sales enablement programs.
A bachelor’s degree or equivalent experience in finance or business-related fields.

Why Cisco

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you.

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We take on whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is central to our purpose (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Managed Services Specialist Central Region - US Commercial - 1431755 ID-2389

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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DISCLAIMER

Other Jobs You May Be Interested In

Managed Services Specialist Central Region - US Commercial - 1431755 ID-2389

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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