Health Information Management and Eligibility Specialist Position ID-2439

December 2, 2024

Company Description

Gastroenterology Associates, P.A. was founded in 1996 with 2 Physicians and 3 employees. We have grown over the last 28 years to a group with 9 board certified physicians, 6 Mid-level providers and over 90 employees. Our practice is the premier Gastroenterology group in the Hickory metropolitan area, providing care for patients from a multi-county area covering a 50 mile radius. We operate a state-of-the-art Ambulatory Surgery Center that has been recognized for outstanding quality by the American Society for Gastroenterology Endoscopy (ASGE). Our ambulatory endoscopy facility is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and each year performs several thousand endoscopy exams safely in a comfortable outpatient setting. In addition to providing excellent outpatient Gastroenterology care, all of our providers are affiliated with Catawba Valley Medical Center and Frye Regional Medical Center, where we provide inpatient services.

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Job Description

Responsible for preparing and scanning documents into patients medical charts accurately and completely into an EHR. Check charts for appointments ensuring all records are in chart. Obtain records from referring providers and hospitals as needed and/or requested. Faxing records to other entities. Print records as requested for physicians, nurses and patients. Handle all certified mail. Various communications interoffice are handled via task queues and worked daily. In bound and out bound fax queues to be worked and monitored daily. Assist in various other duties in the Health Information Management Department. Responsible for verifying Insurance accuracy and eligibility for upcoming appointments and procedures.

Qualifications

The following are the minimum requirements necessary to adequately perform this job:

Education: High School degree

Work Experience: (Preferred) Minimum one year of medical records clerk/health information technician experience, preferably in medical practice setting.

Knowledge, Skills and Abilities Required:

Knowledge of scanning equipment and computers.
Knowledge of medical terminology
Ability to work in a very fast paced environment
Ability to read and interpret medical charts
Ability to examine documents for accuracy and completeness
Ability to work under pressure and resolve problems
Ability to multi-task
Ability to plan, prioritize and complete tasks
Ability to communicate effectively in both verbal and written forms
Ability to interact with people internally and externally
Knowledge of HIPPA guidelines

Additional Information

Job Relationships:

Responsible to: Physicians, Department Manager, and CEO

Typical Physical Demands:

Requires continuous interaction with computer terminal.
Must be able to sit, stand, and walk for extended periods of time.
Requires correct vision and hearing to normal range.
Requires full range of motion including handling and lifting boxes and equipment up to 25lbs.
Requires occasional bending, twisting, squatting and kneeling in office.

Health Information Management and Eligibility Specialist Position ID-2439

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Health Information Management and Eligibility Specialist Position ID-2439

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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