Dispatcher - Night Shift ID-2107

November 29, 2024

Who We Are

Aurora (Nasdaq: AUR) is delivering the benefits of self-driving technology safely, quickly, and broadly. Founded in 2017 by experts in the self-driving industry, Aurora is revolutionizing transportation – making it safer, increasingly accessible, and more reliable and efficient than ever before. Its flagship product, the Aurora Driver, is a platform that brings together software, hardware, and data services, to autonomously operate passenger vehicles, light commercial vehicles, and heavy-duty trucks. Aurora is partnered with industry leaders across the transportation ecosystem including Toyota, Volvo, PACCAR, Uber, Uber Freight, FedEx, and U.S. Xpress. Aurora tests its vehicles in the Bay Area, Pittsburgh, and Texas and has offices in those areas as well as in Bozeman, MT; Seattle, WA; Louisville, CO; and Detroit, MI. To learn more, visit www.aurora.tech.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re searching for a Dispatcher (Night Shift) based in Dallas, TX. This person will work closely with a multidisciplinary team in operations, and is responsible for efficiently and effectively prioritizing and scheduling all in-vehicle operations. Dispatchers are critical thinkers and problem solvers. The right person is highly organized, mission driven and an excellent communicator.

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In this role, you will

Support the Vehicle Operations team by facilitating the daily scheduling of the fleet within your market.
Prioritize testing missions in collaboration with the Test Management Team, assign operators and vehicles to missions, and ensure the efficient execution of those missions.
Communicate effectively and regularly with stakeholders, both internal and external to Vehicle Operations.
Execute Aurora’s Incident Response and Grounding procedures with poise. This includes broad, executive level communication and decisive action.
Demonstrate positive impact at Aurora by working on cross-functional projects as time permits
Maintain up to date knowledge of how our self-driving technology works. Understand daily software and operational changes.
Work toward quantitative and qualitative goals that impact all of Vehicle Operations and Aurora
Drive efficiency gains, find opportunities to refine processes and procedures and work collaboratively to enact appropriate improvements
Escalate operational blockers with suggested solutions
Complete limited vehicle operations training in order to understand daily workflows
Work as a team and ultimately win together

Required Qualifications

Excellent communication skills, both written and verbal
Keen attention to detail
Ability to think critically, prioritize, and make strategic decisions proactively
Ability to work calmly and methodically through predetermined procedures during potentially high pressure situations
Consistent focus on safety
Ability to see both the forest and the trees - aptly respond to requests while keeping both the big picture and the smaller details in mind
Willingness to learn every day
Ability to monitor cutting edge software on a laptop and type in a moving vehicle for extended periods of time.
Experience working in a collaborative environment.
Valid U.S. driver’s license and clean driving record, validated by MVR check
Flexibility for day, night, and/or weekend work, not always planned far in advance
Ability to work night shift - 830pm-500am
Up to 30% travel

Desirable Qualifications

BA/BS degree or high school diploma/GED with equivalent practical experience.
Experience in operations, trucking, technology, robotics, or automotive field.
Experience with commercial truck dispatching (up to 20 vehicles at a time)
Passion for vehicles, vehicle maintenance, or vehicle technology.

Dispatcher - Night Shift ID-2107

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Dispatcher - Night Shift ID-2107

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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