Direct Support Professional- Remote Support- Part time 3rd shift ID-2109

November 29, 2024

Position Summary:

Provides technology enabled support for people with intellectual and developmental disabilities to increase independence, enhance quality of life, maintain health and safety, and meet goals. This support occurs primarily from a remote location, with some in-person support required as needed.

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Essential Functions: Include the following, other duties may be assigned

Monitors the physical and emotional health of people served, gathers information, and communicates observations to verbal and written documentation. Monitoring typically occurs in a designated setting off-site from the living space of people served.
Provides guidance for people served in areas such as health, medication, safety, and daily living as outlined in their Individual Plans of Service (IPOS).
Responds to all monitoring system alerts within proper time frames, understanding how to assess needs and prioritize responses if multiple alerts trigger at one time.
Responds to safety concerns in-person as needed. This may include dispatching backup support when applicable.
Engages in real time, two-way communication with people served as needed to respond to requests for support, emergency help, or social interaction.
Creates accurate and timely records and submits a variety of reports, including but not limited to, incidents and daily progress.
Ensures the privacy and dignity of people served and reports any suspected abuse or neglect.
Maintains confidentiality and respects the rights of people served.
Encourages the use of enabling technology to address outcomes as stated in the IPOS whenever possible.
Engages in the application of technology as a natural support for people served.
Provides ongoing training to people served to engage them in the use of supportive technologies.
Identifies risk and behaviors that can lead to a crisis and uses effective strategies to prevent or intervene in the crisis in collaboration with others.

Provides in-person support, involving essential functions of a Residential Support Staff including, but not limited to: assisting in meal preparation, cleaning, small home repairs and light residential maintenance duties, administering first aid and treatments, transportation to and from community locations using agency owned or personal vehicles.

Provides advocacy and empowers and assists people served to advocate for themselves.
Attends meetings, trainings and professional development opportunities as needed.
Provides on-call support, including after hours, in a rotation with the supervisor.

All MOKA employees will conduct themselves in a manner that demonstrates commitment to the public good and aligns with the philosophy, mission, and core values of the agency.

Direct Support Professional- Remote Support- Part time 3rd shift ID-2109

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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Other Jobs You May Be Interested In

Direct Support Professional- Remote Support- Part time 3rd shift ID-2109

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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