Content moderator / Student Safety Analyst (remote) ID-1428

November 25, 2024

COMPANY OVERVIEW

Securly, Inc. is the definitive leader in K-12 student safety and wellness solutions, protecting over 20 million students across 20,000 schools worldwide. Our AI-driven safety solutions have established us as one of the fastest-growing EdTech companies, consistently recognized as EdTech Product of the Year and a Top Place to Work three years running. Through innovative technology and data-driven insights, we're revolutionizing student safety and digital well-being in education.

ROLE IMPACT

As a Student Safety Analyst, you'll be at the forefront of student protection, working with our award-winning AI technology to review and assess potentially harmful online activity. Your decisions and actions will directly contribute to student safety and well-being, helping us maintain our mission of creating safer, more supportive educational environments.

KEY RESPONSIBILITIES

Monitor and analyze AI-flagged online activity to identify potential threats to student safety
Make critical decisions about the severity and urgency of flagged content
Implement appropriate response protocols based on threat assessment
Manage communication with school districts via email and phone
Maintain detailed documentation of all reviewed cases and actions taken
Collaborate with the Student Safety Group to refine and improve safety protocols
Meet established performance metrics and quality standards
Contribute to the continuous improvement of our AI safety systems
Participate in regular training to stay current with emerging online safety trends

ESSENTIAL EXPERIENCE, SKILLS & COMPETENCIES

Our ideal candidate will have experience in one or more of the following areas, though we welcome candidates with transferable skills from other backgrounds:

Schools or Multi-Academy Trusts (MATs)
Social-emotional wellbeing assistance
Asset protection
Education
Law enforcement
Crisis prevention/counseling
Similar roles involving student safety or welfare

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Required Skills

Understanding of child safety and online risks (training will be provided)
Ability to analyze and resolve complex situations
Comfortable with modern technology, including:
Social media platforms
Basic computer skills
Willingness to learn new systems and tools
- Interest in and awareness of current youth culture and trends

Demonstrated ability to:

Focus on detailed tasks for extended periods
Make thoughtful decisions
Handle sensitive content professionally
Communicate clearly in writing and verbally
Open-minded approach to different perspectives with fairness and empathy
Strong analytical and problem-solving capabilities
Genuine commitment to student safety and well-being
Bachelor's degree or commensurate experience in a relevant field

Content moderator / Student Safety Analyst (remote) ID-1428

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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Other Jobs You May Be Interested In

Content moderator / Student Safety Analyst (remote) ID-1428

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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