Client Services Consultant ID-2029
Do you have a passion for client service and providing solutions to complex customer inquiries? If so, then a Client Services Consultant role at Broadcom may be the perfect fit for you!At Broadcom, our Client Services Consultants are the face of the company. They are the first point of contact for customers and are responsible for providing customer service, problem solving, and managing customer accounts. As a Client Services Consultant, you must have excellent customer service, communication, and problem-solving skills.The ideal candidate for this role is highly organized, has a customer-centric mindset, and is comfortable working in a fast-paced environment. You must also be able to think quickly and creatively to provide exceptional service to customers. In addition, you must be comfortable working with computers, databases, and other software programs.If you think you have what it takes to be a Client Services Consultant at Broadcom, we look forward to receiving your application!
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Job Qualifications
- Excellent Interpersonal And Communication Skills
- Knowledge Of Customer Service Principles And Practices
- Experience In A Customer Service Role
- Proficiency In Ms Office And Crm Software
- Ability To Work In A Fast-Paced Environment
- Proven Ability To Multitask And Prioritize Tasks
- Ability To Handle Difficult Customer Situations With Tact And Professionalism
- Ability To Identify And Resolve Customer Issues
Required Skills
- Documentation
- Quality Assurance
- Project Management
- Communication
- Time Management
- Technical Support
- Negotiation
- Conflict Resolution
- customer service
- Analytical Thinking
- Teamwork
- Problem-Solving
- Multi-tasking
- Relationship-Building
- Conflict Avoidance
Soft Skills
- Communication
- Leadership
- Time management
- Interpersonal Skills
- creativity
- Organization
- Critical thinking
- collaboration
- Adaptability
- Problem-Solving