Best Paying Work from Home Jobs No Experience Immediate Start ID-2021

Hey! What if you can combine the terms “Insurance” and “Work from Home” into one great opportunity? Well, that’s exactly what Progressive is offering with Best Paying Work from Home Jobs No Experience Immediate Start for Personal Lines CSR positions.

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About Progressive Insurance

Progressive, founded in 1937, is a leading insurance company in the United States. It offers a wide range of insurance products, including auto, home, and life insurance. With over 38,000 employees and more than 20 million customers nationwide, Progressive has established itself as a trusted and reliable provider.

What is a Personal Lines CSR?

A Personal Lines Customer Service Representative (CSR) at Progressive is responsible for providing efficient customer service to clients regarding their personal insurance policies.  This includes handling inquiries, claims, and policy changes. As a CSR, you will also be responsible for educating clients on their insurance options and helping them make informed decisions. This role requires strong communication skills, attention to detail, and the ability to work well in a fast-paced environment.

Key Responsibilities

  • Handling Basic Billing Questions:As a CSR, you will be responsible for handling basic billing inquiries from customers, including questions about payment options, due dates, and policy changes. You can also pass higher-level billing questions on to the appropriate department.
  • Assisting with Policy Changes:Customers may need to make changes to their policy, such as adding or removing coverage. As a CSR, you will assist with these requests and ensure that all changes are accurately reflected in the policy.
  • Processing Claims:Customers will file insurance claims in the unfortunate event of an accident or damage to property. As a CSR, you will be responsible for processing these claims and providing updates to customers on the status of their claims.
  • Educating Clients on Insurance Options:You will do one-on-one consultations with clients to discuss their insurance needs and help them choose the right coverage options.
  • Assign Incoming Calls/Emails/Faxes:You will be responsible for managing incoming customer inquiries through phone calls, emails, and faxes and assigning them to the appropriate department for resolution.
  • Insurance Quotes:Provide Progressive Insurance Quotes to new potential customers.
  • Documentation of  Customer Interactions:Our company prioritizes customer satisfaction, and it is important to document all interactions with customers accurately for future reference.
  • Meeting Productivity Goals:We will assign you certain productivity goals that you must meet daily. These include handling a specific number of calls or emails within a set time frame.

Key Requirements

  • Education:At Progressive Insurance, we value education and prefer candidates with a high school diploma or equivalent.
  • Licensed/Unlicensed:Both licensed and unlicensed candidates are welcome to apply for the Personal Lines CSR position at Progressive Insurance.
  • Computer Skills:You should be able to work with a computer, VoIP phones, and standard remote office tools, including the Microsoft Office Suite (Excel, Word, PowerPoint) and Adobe Acrobat.
  • Communication Skills:Communication is what makes or breaks a customer service experience. So, we will prefer those who are soft-spoken, have active listening skills, and have excellent written communication abilities.
  • Work from Home Setup:As this position is completely remote, you should have a quiet home office setup with a dedicated phone line and a computer with webcam capabilities and high speed internet connection.
  • Can-do Attitude:What makes an applicant stand out is a positive outlook toward work and grow with the company.

Benefits

  • Company Paid Health Insurance: Progressive  Insurance offers a health insurance plan to all its employees, including Personal Lines CSRs.
  • Paid Time Off:We believe in the importance of taking breaks and refreshing yourself. That’s why we offer paid Time off so our employees can relax and recharge.
  • Tuition Reimbursement:If you wish to further your education, we offer tuition reimbursement programs for eligible employees.
  • Advancement Opportunities:If you bring the drive and hard work, we will help you to grow within the company.
  • Work More, Earn More:You will be part of the sales department, and as you grow, we pay more. Salespeople are among our company’s most rewarded employees.

How to Apply

If this opportunity sounds like a perfect fit for you and you want to join Progressive Insurance’s team, apply now by emailing your resume. We can’t wait to have you join us in this exciting opportunity for the best-paying Work-from-Home Jobs No Experience  Immediate Start for Personal Lines CSR Positions!

Best Paying Work from Home Jobs No Experience Immediate Start ID-2021

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...