Amex Virtual Assistant (Work At Home/Remote) – MySmartPros ID-1274

November 23, 2024

The Centurion New York Colleague Group Pioneer upholds the Centurion New York Group Pioneer in coaching and fostering a group of exceptionally gifted and spurred Part Attendant Experts (MCPs). The MCP Group gives white glove administrations connected with Centurion Platinum Card Individuals on location. They the group helps with appearances. registrations, feasting reservations, confidential occasion demands, and select attendant/way of life administrations. These administrations take special care of our American Express Centurion Card Individuals visiting the Centurion Parlor in New York, situated on the 55th floor of One Vanderbilt Road.

A fruitful Partner Group Pioneer will have the energy for conveying exceptional help and will want to additionally foster their initiative capacity through mentorship, while moving the MCP Group to cooperate to drive extraordinary business tasks. The Associate Group Pioneer will work with the Friendliness Head supervisor to regulate client collaborations to guarantee extraordinary help, while likewise tutoring the general group on individual execution objectives, measurements, and revealing. The ATL will give predictable and progressing instructing and input to guarantee the group is performing at their most significant level.

The Associate Group Pioneer is a quintessential cordiality proficient. A backer and ally for both the Centurion group and the cardmembers and their visitors. They flourish in equivocalness and can successfully, under the course of the Accommodation Head supervisor, lead the group through change. They are mentally inquisitive and share a drive for development and information among their partners.

The ATL with the course of the Group Chief, will uphold:

Creating a firm group climate
Coaching their immediate reports and the colleagues to give a high-contact, premium experience for our supporters and their visitors.
Moving their staff to accomplish their objectives by giving consistent tutoring, preparing and advancement, as well as, fulfilling and perceiving achievements
Conveying and keeping the staff very much educated about changes that might influence them and Card Individuals
Figuring out how to plans guarantee sufficient overhauling inclusion is constantly given, which might remember filling for when required
Working with the Director to help the assessment of group execution and when fundamental, aid the production of improvement and activity plans for individual partners
Working intimately with the food and refreshment administrator to make an out grant winning client experience for all Centurion New York guests.
Playing a functioning job with limited time in-house occasions
Seeing chances to improve tasks and executing clever fixes to develop the business with the Accommodation Head supervisor
Provoking themself and the group to “set a better quality” by driving persistent improvement

Capabilities:

A fruitful up-and-comer will have the accompanying capabilities:
Should have 2 years’ proactive client care insight (premium overhauling a plus)in the Movement or Cordiality Industry.
Should have 2 years’ administrative experience or reliable history as an effective MSP, MCP or CCP
Food and refreshment, carrier, or parlor industry experience exceptionally liked, including reservation experience
Shown energy for administration with the capacity to determine client issues and concerns
Capacity to effectively comprehend and execute strategies, techniques, and projects
Solid composed, verbal and show abilities
Capacity to dominate compromise
Capacity to drive and measure business results
Solid insightful and inventive critical thinking abilities
Careful with solid authoritative and prioritization abilities who can function admirably under pressure.
Capacity to work adaptable movements including evenings, ends of the week and occasions are basic.
Light to direct lifting might be expected for specific work undertakings.

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The above addresses the normal compensation range for this occupation order. Eventually, in deciding your compensation, we’ll think about your area, experience, and other occupation related factors.

American Express is an equivalent open door manager and settles on business choices regardless of race, variety, religion, sex, sexual direction, orientation personality, public beginning, veteran status, inability status, age, or some other status safeguarded by regulation.

We back our associates with the help they need to flourish, expertly and actually. That is the reason we have Amex Flex, our undertaking working model that gives more noteworthy adaptability to partners while guaranteeing we safeguard the significant parts of our one of a kind in-person culture. Contingent upon job and business needs, partners will either work nearby, in a crossover model (blend of in-office and virtual days) or completely basically.

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies have a duty to provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

Amex Virtual Assistant (Work At Home/Remote) – MySmartPros ID-1274

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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Other Jobs You May Be Interested In

Amex Virtual Assistant (Work At Home/Remote) – MySmartPros ID-1274

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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