Account Manager- Partner Programs (Remote/Hybrid, USA Based) ID-2480
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
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Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Position Summary:
As an Account Manager, your key objective is to expand Agoda’s North American network of hotel partnerships, by performing the core duties of new hotel solicitation, product positioning, negotiation and contracting. You will be expected to manage a robust pipeline of pre-determined target hotels, and quickly and methodically move these hotels through to a point of contracting and preparation for activation.
The Account Manager will use their experiences in sales to effectively position the unique Agoda products and services to secure new partners, as well as their experiences in negotiation to ensure that favorable terms are reached in a timely manner. Your experience in outbound calls as well as face to face sales environments, will mean you are an excellent manager of time, understand the value of call / meeting volumes, follow ups, and securing commitments from targets through tenacity and perseverance. Your adaptable and consultative style will be key to ensuring that targets with varying levels of technological sophistication and ultimately ensure you are successful in securing new hotel product.
This role is a remote position - candidate must be based in the USA.
Key Responsibilities:
- Expand network of hotel partnerships by effectively positioning unique products and services through face-to-face meetings/in-person visits.
- Identify, prioritize, and facilitate onboarding of non-contracted hotels, ensuring favorable terms and conditions.
- Evaluate existing leads and prioritize them to generate a continuous flow of client acquisition, meeting an expected monthly goal / call volume.
- Reach out to customer leads primarily through cold calling. Manage a robust pipeline of leads
- Analyze the territory/market’s potential, track sales and status reports.
- Use out-of-the-box thinking to develop and implement solutions to unique challenges.
- Prepare presentations and materials tailored to the audience needs.
- Manage regular weekly/monthly internal reports.
- Other duties as assigned.
Qualifications:
- Bachelor’s degree in any relevant field or equivalent experience.
- Proven track record in new client acquisition, preferably in the travel industry, with at least 3 years of experience.
- Highly motivated, goal-orientated and self-starter.
- Strong interpersonal skills and ability to influence external/internal stakeholders.
- Ability to research, prepare and communicate various proposals to potential and current hotel partners.
- Excellent selling, communication, and negotiation skills.
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.