Account Manager, Business Sales ID-2386

December 2, 2024

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Job Overview

The Account Manager, Business Sales establishes relationships and drives business in our accounts by implementing solution-based sales strategies and uncovering new business opportunities. Develops new business within assigned base of accounts through a consultative approach and provides customers with strategic direction on mobility solutions, deployment planning and cost analysis.

Job Responsibilities:

Lead existing set of assigned accounts with primary focus on base management efforts thru minimizing churn risk within each account deck. Perform upgrades/device management; provide reporting and billing support; respond to client issues via email/voicemail. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Track and drive device utilization by training and sharing off-the-shelf marketing materials on how to use products. Partner with Client Sales Executive / Account Executive to plan Quarterly Business Reviews (QBR) for existing clients; perform analyses and make recommendations to leadership.
Build a business plan with Client Sales Executive / Account Executive on “land and expand” strategy to identify additional contacts and additional sales opportunities inside existing assigned accounts.
Identify customer needs and apply solution-based selling techniques to upsell current assigned accounts and drive incremental sales/revenue. Assist existing customer base with account activities: adds, changes, deletes.
Partner with cross-functional teams and technical experts to determine in-building coverage, customize and write MCSA addendum and technical requirements and update TBC sites for clients.
Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Regular focus on improving communication and presentation skills. Keep abreast of ongoing market trends and general developments to close on assigned accounts.
Fully use all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting. Ensure all internal departments have fulfilled responsibilities to acquire & retain our valued customers.
Also responsible for other Duties/Projects as assigned by business management as needed.

Education:

High School Diploma/GED (Required)
Bachelor's Degree (Preferred)

Work Experience:

2-4 years Proven B2B experience selling to accounts as an Account Manager, Account Executive, etc. (Required)
2-4 years Wireless, telecom or technology experience (Preferred)

Knowledge, Skills and Abilities:

Sales Experience delivering client-focused solutions to customer needs (Required)
Communication Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level (Required)
Presentations (Required)
Project Management Proven track record to prioritize multiple account management projects at a time, while maintaining sharp attention to detail (Required)
Sales Support Tools Solid experience with CRM software (e.g., Salesforce, and MS Office (particularly MS Excel, Powerpoint, Word) (Required)

Licenses and Certifications:

At least 18 years of age
Legally authorized to work in the United States

Account Manager, Business Sales ID-2386

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Account Manager, Business Sales ID-2386

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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